The Fiery color laser uses a four color (CMYK) process. Because of the inherent limitation of a high speed printing device, you should take the usual precautions necessary for a four color printing process:

  • All images converted to CMYK.
  • No colored type smaller than 7pt.
  • Create a 1/8'' bleed for designs with bleed.
  • No area of solid tint covering more than 50% of the page size.
  • Never use the "Registration" color (100 C 100 M 100 Y 100 K ).
  • Add noise (1–2%) to gradients and blends to prevent banding.

The Fiery RIP charge is $10.00 minimum for the first 200MB and $5.00 for each additional 100MB (in 100MB increments) measured in terms of the size of spooled print job. Failure to supply files according to our specification may result in delay and additional troubleshooting charges at $60.00 per hour.

The Epson printer has very different needs compared to the Fiery. Epson prints work best with RGB images.

Unless you submit your file in a print-ready format such as TIFF, EPS, or PDF according to our specification, we will add a RIP surcharge of $10.00 minimum plus 10% of the normal Epson print price. Failure to supply files according to our specification may result in delay and additional troubleshooting charges at $60.00 per hour. The following file types are considered print ready:

  • Uncompressed and flattened 8 bit RGB TIFF in Adobe RGB (1998) color space in the correct
    print size and resolution (200DPI for images up to 20x30 and 150DPI for larger sizes).
  • Illustrator (or similar) EPS with all type converted to outline and all images embedded.
  • PDF with all fonts and images embedded.

We offer a wide variety of media for Epson prints, and we continuously keep adding to the list. However, not all kinds of media in all sizes may be readily available at a given moment. Therefore, please allow for some delay if you choose fine art or exotic media.

We do support customer supplied media, whenever possible. But please keep in mind that this facility is not offered as a cost saving measure, working with customer supplied media will be considered a special service. There is an extra charge of $200.00 with customer supplied media, because we need to test the media for compatibility and carry out a series of calibration and profiling procedures.

Unless otherwise specified, we always trim Epson prints with no border. If you need a white border around your print, you must create it in the file itself. Please keep in mind we charge by the finished print size, i.e., a 16x20 with a 2 inch border all-around will be considered to be a 20x24 print. If your print size falls between two sizes in our price list, you will be charged at the rate of the larger size, i.e., a 17x22 print (which is between 16x20 and 18x24) will be considered to be an 18x24 print for pricing purposes.

We fully support ICC color management in our Fiery and Epson prints. We use state of the art equipment to keep our color output consistent and predictable. Please go through the Application Notes below to conform your application set up to ours. Feel free to give us a call before submitting your print job to ensure that it is prepared correctly.

The postscript RIPs we use for Fiery and Epson prints both support automatic Pantone color matching. There are many Pantone colors that are simply outside the gamut of any printer, especially color laser printers. However, our Epson Stylus Pro 9600 printer has a large color gamut and does an excellent job of matching many of the standard Pantone colors. If you embed vector art (from Illustrator or similar applications) in your layout, please make sure both the layout and illustration applications are using the same name for the Pantone color. If you need to use Pantone colors in Photoshop, we recommend that you use Photoshop 7 or above. Use colors only from the Pantone Coated swatches. We can also match customer supplied color swatches, for an additional charge. Contact us for further details.


Adobe Acrobat (PDF)

  • Choose the " Press Quality " option in Acrobat Distiller when creating PDF.
  • All fonts and images must be embedded.
  • Do not use your application's direct PDF export feature (if it has any). Only use Acrobat Distiller
    to create PDFs. We cannot guarantee that PDFs from other sources will print properly.

Adobe Photoshop

  • Select Edit>Color Settings>US Prepress Defaults (Command+Shift+K on Macintosh, or
    Control+Shift+K on Windows).
  • Save in uncompressed TIFF or EPS formats only. Do not use formats such as compressed TIFF, JPEG,
    GIF, BMP, PICT, etc.
  • Files must be flattened and saved in 8 bit mode only.
  • Save in RGB, Gray Scale, or CMYK mode only. Do not use Lab, Duotone, Indexed Color mode, etc.
  • For Fiery prints, save in CMYK TIFF or EPS format, 200–300 DPI resolution.
  • For Epson prints, save in RGB TIFF format in Adobe RGB (1998) color space, at 150–200DPI resolution.
  • All images must be saved at the final print size.

Adobe Illustrator, FreeHand, Corel Draw

  • Save art in EPS format only. Do not export PDF directly from the application.
  • All text must be converted to outlines.
  • All images must be embedded, not linked.

Quark Xpress, Adobe InDesign, Adobe PageMaker

  • Do not use RGB and CMYK elements in the same layout.
  • Submit all fonts and images used in the layout. Use you layout application's builtin collecting tools
    for this purpose (for example Collect for Output in Quark, or Save for Service Provider for InDesign).
  • Layout must be at the final print size, with bleeds if required. If the print size is too large for the layout
    program, create the layout at 50% or 25% of the print size and we will scale it up at print time.
  • Do not export PDF directly from InDesign 2/CS or Quark 6. Use only Acrobat Distiller to create PDF.

Other Applications

  • Microsoft Word is suitable for black & white or color laser prints only.
  • Powerpoint is acceptable for large format output, but for best results you should use a professional
    layout application.
  • Formatting in Word or Powerpoint may change because of font issues. For this reason you should submit
    PDF files whenever possible.
  • Do not expect accurate color matching in Microsoft Word or Powerpoint. The color palette in Powerpoint
    is more suitable for onscreen viewing rather than printing. Try to avoid using extremely saturated colors
    such as deep blues, because they may not print properly.
  • If we do not have the application you use, you will have to submit a PDF file.

We support internet transfers via e-mail. Use WinZip on Windows, or Aladdin Stuffit on Macintosh to compress your files and e-mail them to us at . Winzip and Stuffit can be obtained from . We do not accept email attachments over 10MB in size .

We also support file tranfer via anonymous ftp. If your internet service provider does not allow you to send large files by email, or if you have to send a large file (over 10 megabytes), you you should anonymous ftp because it is more reliable. Use your favorite ftp client to connect to the following address:

Login: anonymous
Password: < your email address >
Directory: /pub/uploads

If you need help with ftp, please do not hesitate to call us, and we will walk you through the process.


  • You can only upload files, not folders. If you have several files, arrange them in one folder (and subfolders if necessary). Then compress the folder using an archiving program such as WinZip or Stuffit. Do not compress individual files . You must include a text file in the archive with the following information:
    1. Your name and contact information (for billing purposes).
    2. List of files you want us to print.
    3. Any special instructions for printing and finishing (if needed).
  • You can only upload your files to the folder /pub/uploads . This folder will appear to be empty, because you are not allowed to list its contents. You should watch your ftp program's progress indicator to make sure your upload has finished successfully.

  • After you have finished uploading, please send an e-mail to or call us at 212-673-5628, to inform us of the files you have just uploaded.

  • Windows Users : If you are using Internet Explorer 6 or newer, you can connect via ftp directly in Internet Explorer. Simply type in the URL or click here in Internet Explorer and drag and drop your file into the Internet Explorer window.

  • Mac OS 11 Users : Click on the Apple Menu and select Network Browser . Once you are in Network Browser, click on the Disc icon, select Connect to Server … and type in the url: . A server icon representing the ftp site will appear on your desktop. Drag your files into it. Once the transfer is concluded, drag the server icon to to the trash can to disconnect.

  • Mac OS X Users : You cannot use the built in Go>Connect to Server… command, because it will only allow you to download, you cannot upload. Instead, click here to download a free, easy to use graphical ftp client for OS X.

For further details, please send us email at


Contact Us

NY Copy-Print & Fed-Ex Center.
13 East 7th Street
New York, NY 10003

Telephone :
Tel: (212) 673 5628 / 473 8234
Fax: (212) 673 5718

Email :

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